- Main Box Office: (305) 643-7766
- Administrative Office: (305) 643-7770
- Available for all ticketed events
- Present valid ID matching ticket purchase
- Pickup window opens 1 hour before event start time
- Must be collected at least 30 minutes before show begins
- On-site limited parking available
- Street parking in surrounding Little Havana neighborhood
- Nearby public parking lots within walking distance
- Recommended to arrive early for parking
- Wheelchair accessible seating
- Companion seats available
- Assisted listening devices
- Ground floor entry option
- Call ahead for specific accommodation needs
- No outside food or beverages
- No smoking inside venue
- Valid photo ID required for age-restricted events
- No refunds or exchanges
- Late seating at venue discretion
- Age restrictions vary by event
- Children under 12 typically require adult accompaniment
- Some events may have specific minimum age requirements
- Infant/lap policies depend on individual performance
