- Main Casino: (219) 473-6000
- Event Venue Box Office: (219) 473-6020
- Located at main event entrance
- Valid photo ID required for pickup
- Open 2 hours before event start time
- Tickets must be claimed at least 1 hour before event begins
- Free parking in designated casino lots
- Covered parking garage available
- Handicap parking near main entrance
- Valet parking offered for VIP guests
- ADA compliant venue
- Wheelchair accessible seating areas
- Companion seats available
- Assisted listening devices provided upon request
- No outside food or beverages
- No recording devices during performances
- Proper attire required
- Valid government-issued ID mandatory
- No re-entry policy
- Age restrictions vary by event
- Most concerts/shows 18+
- Some family events allow children under 12
- Minors must be accompanied by adult
