- Main Box Office: (413) 637-1600
- Ticket Services: (888) 266-1200
- Located at main box office
- Open 2 hours before performance
- Valid photo ID required for ticket pickup
- Electronic and paper tickets accepted
- Free parking available on venue grounds
- Multiple parking lots with designated sections
- Accessible parking near main entrances
- Carpooling recommended during peak season
- Wheelchair accessible seating in multiple locations
- Companion seats available
- Assistive listening devices provided
- Advanced reservation recommended
- No outside food or beverages
- Professional cameras and recording devices prohibited
- Business casual attire suggested
- No smoking on premises
- Arrive 30 minutes before performance start
- Children 6+ welcome at most performances
- Children under 6 typically not permitted
- Family concerts and matinee shows have specific age guidelines
- Booster seats available upon request
