- Main contact: (604) 732-5015
- Administrative office: (604) 732-5020
- Located at main entrance
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Pre-purchased tickets held for 30 minutes after event start
- Limited street parking on W 10th Avenue
- Nearby public parking lots within 2-3 block radius
- Some metered street parking available
- Recommended to arrive early
- Wheelchair accessible main floor
- Designated spaces for mobility devices
- Companion seating available
- Elevator access to all levels
- No outside food or beverages
- No smoking on premises
- Photography/recording may be restricted
- Late seating during performances at venue discretion
- Child age restrictions vary by event
- Children under 12 must be accompanied by adult
- Some events may have specific age recommendations