- Main venue contact: +34 932 212 020
- Event information line: +34 932 210 708
- Located at main entrance
- Valid photo ID required for ticket pickup
- Arrive minimum 1 hour before event start time
- Electronic and print-at-home tickets accepted
- On-site parking available
- Limited street parking in surrounding Olympic Port area
- Nearby public parking lots
- Recommended to use public transportation
- Designated wheelchair spaces
- Companion seats available
- Elevator access to different levels
- Advanced reservation recommended for accessibility needs
- No outside food or drinks
- No large bags or backpacks
- Professional cameras not permitted
- Age restrictions may apply depending on event
- No smoking inside venue
- Children under 12 must be accompanied by adult
- Some events may have specific age limitations
- Infant/child ticket policies vary by concert/event
- Ear protection recommended for young children at loud events
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