- Main Casino: (847) 795-3200
- Guest Services: (847) 298-7790
- Located at casino's main entrance
- Valid photo ID required
- Operating hours match casino hours
- Reservation confirmation recommended
- Free parking
- Multiple parking lots and multi-level parking garage
- Well-lit and monitored parking areas
- Accessible parking spaces near entrance
- Wheelchair accessible gaming areas
- Lowered gaming tables in select sections
- Assistance available from staff
- Accessible restrooms throughout facility
- 21+ years of age required for entry
- Valid government-issued photo ID mandatory
- No outside food or beverages
- Dress code: Casual but neat attire
- No weapons permitted
- No individuals under 21 allowed
- No childcare facilities on premises
- No children permitted in gaming areas
- Family members under 21 cannot wait inside casino
