- Main Box Office: (309) 686-2020
- Administration: (309) 673-8900
- Located at main entrance box office
- Valid government-issued photo ID required
- Pickup available 1 hour before event start time
- Electronic ticket confirmation recommended
- Attached parking garage with 500+ spaces
- Street parking available
- Handicap parking near main entrance
- Average parking fee: $5-$10 per event
- Cash and credit card payment accepted
- Wheelchair accessible seating in multiple sections
- Companion seats adjacent to wheelchair spaces
- Elevators available to all levels
- ASL interpretation available for select events with advance notice
- No outside food or beverages
- Bags subject to search
- Professional cameras/recording equipment prohibited
- No smoking inside venue
- Must have valid ticket for entry
- Children under 2 typically free with paying adult
- Some events have specific age restrictions
- Children 12 and under must be accompanied by adult
- Recommended age limits vary by event type
