- Main venue: (508) 797-9696
- Box office direct line: (508) 797-9800
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 30 minutes before event start time
- Unclaimed tickets released 15 minutes before show
- On-site limited parking available
- Street parking in downtown Worcester
- Nearby public parking garage within walking distance
- Typical parking rates: $5-$10 per event
- Designated wheelchair accessible spaces
- Companion seats available
- Elevator access to upstairs venue
- ADA compliant restroom facilities
- No outside food or beverages
- Valid ticket required for entry
- No re-entry once inside
- Recommended arrival 30 minutes before show time
- ID required for age-restricted events
- Age restrictions vary by event
- Children under 12 typically require adult accompaniment
- Some shows 18+ or 21+
- Check specific event details for age guidelines
