- Main Contact: (865) 240-3390
- Booking Inquiries: (865) 240-3391
- Located at venue front desk
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be collected by original purchaser or authorized representative
- Free street parking available
- Limited on-site parking lot
- Nearby public parking garage within walking distance
- Street parking meters active during business hours
- Wheelchair accessible entrance
- Designated accessible seating areas
- ADA compliant restrooms
- Assistive listening devices available upon request
- No outside food or drinks
- Must be 21+ for certain events
- No smoking inside venue
- Photography/recording may require special permission
- Proper ID required for age-restricted events
- All ages welcome during daytime events
- 16+ with guardian for evening performances
- Children under 12 must be accompanied by adult
- Some late-night concerts may have strict age restrictions
