- Main Box Office: (315) 435-2121
- Administrative Office: (315) 475-7979
- Available at theatre box office
- Must present ID matching ticket purchase
- Tickets can be picked up 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show
- On-street parking available
- Nearby municipal parking lots within walking distance
- Some metered street parking
- Limited parking directly adjacent to theatre
- Wheelchair accessible seating locations
- Companion seats available
- Assisted listening devices provided
- Located in multiple sections of the theatre
- No outside food or beverages
- Photography/recording prohibited during performances
- Cell phones must be silenced
- Business casual attire recommended
- Doors typically open 30 minutes before show time
- Children under 4 generally not permitted
- Children 5+ must have ticket
- Recommended age varies by performance type
- Parental discretion advised for mature content shows
