- Main Venue: +49 (0)421 9587-0
- Event Booking: +49 (0)421 9587-22
- Located at main entrance
- Valid photo ID required
- Tickets can be collected 45-60 minutes before event
- Digital ticket options available
- On-site parking available
- Street parking around Bürgerweide
- Nearby public parking garages
- Limited disabled parking spaces
- Recommended to use public transportation
- Wheelchair accessible areas
- Designated spaces with companion seats
- Elevator access to different levels
- Advanced booking recommended for accessible seating
- No outside food or drinks
- No smoking inside venue
- Bags may be searched
- Photography/recording typically not permitted
- Age restrictions vary by event
- Child admission depends on event type
- Most concerts/shows 16+
- Some family-friendly events allow children
- Under 12 must be accompanied by adult
- Specific age limits announced with each event
