- Main Number: (502) 690-9000
- Box Office: (502) 690-9001
- Located at main box office entrance
- Valid photo ID required for ticket pickup
- Opens 2 hours before event start time
- Tickets can be retrieved by original purchaser or authorized representative
- Multiple nearby parking garages
- Official venue parking rates: $10-$20 per vehicle
- Handicap parking available near arena entrances
- Some nearby street parking options
- ADA compliant seating throughout venue
- Wheelchair accessible spaces
- Companion seats available
- Elevators and ramps for easy navigation
- No outside food or beverages
- Clear bag policy enforced
- No weapons
- Professional cameras/recording equipment prohibited
- Age restrictions may apply depending on event
- Children under 2 typically free with lap ticket
- Children 2+ usually require full ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
