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- Main Box Office: (502) 690-4444
- Ticketing Information: (502) 690-9000
- Located at main entrance of arena
- Valid photo ID required for pickup
- Recommended arrival at least 1 hour before event start time
- Cannot transfer or resell will call tickets without venue approval
- On-site parking available
- Multiple parking garages within walking distance
- Average parking rates: $10-$20 depending on event
- Some nearby street parking options
- Accessible parking spaces near main entrance
- Wheelchair accessible seating throughout arena
- Companion seats available next to accessible spaces
- Must be purchased through venue's accessibility coordinator
- Advance notice recommended for special accommodations
- No outside food or beverages
- Bags subject to search
- No weapons
- No professional cameras without media credentials
- Electronic devices allowed but flash photography prohibited during performances
- Children under 2 typically free if seated on guardian's lap
- Children 2 and older require full-price ticket
- Some events may have specific age restrictions
- Recommended minimum age varies by event type
