- Main Office: (502) 367-5000
- Event Information: (502) 367-5100
- Located at main entrance box office
- Open 2 hours before event start time
- Valid photo ID required for ticket pickup
- Tickets can be retrieved by original purchaser or authorized representative
- Large on-site parking lots
- Standard parking fee: $10-$15 per vehicle
- Handicap parking available near main entrances
- Free parking for some events, varies by event type
- Wheelchair accessible areas in all event spaces
- Companion seats adjacent to wheelchair spaces
- Elevator access to multiple levels
- ASL interpreters available for select events with advance notice
- No outside food or beverages
- Bags subject to search
- Professional cameras and recording devices may require special permission
- No smoking inside facility
- Valid ticket required for entry
- Children under 12 must be accompanied by an adult
- Some events have specific age restrictions
- Infants/toddlers may require ticket for certain performances
- Child-friendly facilities and changing stations available
