- Main Office: (210) 444-5000
- Box Office: (210) 444-5500
- Located at main entrance box office
- Open 2 hours before event start time
- Valid photo ID required for ticket pickup
- Tickets can be collected by original purchaser or authorized representative
- On-site parking available
- Dedicated lots surrounding venue
- Pricing ranges $10-$25 depending on event
- ADA accessible parking near main entrances
- Some nearby street and garage parking options
- Wheelchair accessible sections on multiple levels
- Companion seating available
- Elevators to all levels
- Assistive listening devices available at customer service
- No outside food or beverages
- Clear bag policy in effect
- No weapons
- No professional cameras without media credentials
- No re-entry once leaving venue
- Children under 2 typically free if seated on parent's lap
- Children 2 and older require full-price ticket
- Some events may have specific age restrictions
- Recommended minimum age varies by event type
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