- Main Box Office: (817) 402-9000
- General Inquiries: (817) 402-9001
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 1 hour before event start time
- Unopened tickets can be transferred to another person
- On-site parking available
- Designated lots with pricing from $10-$25
- Handicap parking near arena entrances
- Rideshare drop-off/pickup zones
- Recommended to arrive early during high-traffic events
- Multiple wheelchair accessible sections
- Companion seats adjacent to wheelchair spaces
- Elevators and ramps throughout facility
- ASL interpreters available with advance notice
- Assistive listening devices offered
- No outside food or beverages
- Clear bag policy enforced
- No weapons
- Professional cameras/recording equipment prohibited
- Must have valid ticket for entry
- Children under 2 typically free on parent's lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Recommended minimum age varies by event type
