- Main Box Office: (716) 599-3900
- General Information: (716) 599-3456
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved up to 2 hours before event start time
- Tickets available for original purchaser or pre-authorized representative
- Free parking on venue grounds
- Multiple parking lots available
- Handicap parking near main entrance
- Recommended to arrive 1 hour before event start time
- Wheelchair accessible seating throughout venue
- Companion seats available
- Located on multiple levels
- Must be reserved in advance through box office
- No outside food or beverages
- No professional camera equipment
- No backpacks larger than 12x12 inches
- Must have valid ticket for entry
- No smoking on premises
- Children under 3 typically not permitted
- Children 3-12 require adult supervision
- Some events may have specific age restrictions
- Recommended to check individual event guidelines