- Main Office: (865) 215-5555
- Event Information: (865) 215-5550
- Located at main entrance ticket booth
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Pre-purchased tickets can be collected here
- On-site parking available
- Standard parking: $10 per vehicle
- Handicap parking near main entrance
- Shuttle services for large events
- Carpooling recommended during peak times
- Wheelchair accessible sections
- Companion seating available
- Elevator access to multiple levels
- Assisted listening devices provided
- Service animal friendly
- No outside food or beverages
- Clear bag policy enforced
- No re-entry once exiting
- Professional cameras/recording equipment prohibited
- Age restrictions may apply depending on event
- Children under 2 typically free with accompanying adult
- Children 3-12 may require reduced-price ticket
- Strollers allowed in designated areas
- Changing stations available in restrooms
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