- Main contact: +44 1244 340505
- Box office: +44 1244 340505
- Located at main entrance
- Valid photo ID required for ticket pickup
- Tickets can be collected 1 hour before event start time
- Original confirmation or booking reference recommended
- Limited street parking on Station Road
- Nearby public car parks within walking distance
- No dedicated venue parking
- Recommend using local Chester city centre parking facilities
- Wheelchair accessible areas available
- Limited spaces, advance booking recommended
- Companion/carer tickets often provided
- Step-free access to main performance area
- Age restrictions vary by event
- No outside food or drinks
- No professional camera equipment
- Valid ID may be required for age-restricted events
- Most events 14+ or 18+
- Under 16s must be accompanied by adult
- Child ticket prices differ by event
- Specific age restrictions announced with each performance
