- Main Box Office: (210) 226-5700
- Administrative Office: (210) 226-2891
- Available for all ticketed events
- Valid photo ID required for pickup
- Can be collected 1 hour before event start time
- Prepaid tickets held under purchaser's name
- Street parking available
- Nearby public parking garages
- Some metered street parking
- Recommended to arrive early for event parking
The Empire Theatre has seating arranged for wheelchair patrons, as well as hearing and sight impairment.
- No outside food or beverages
- Photography/recording typically prohibited during performances
- No pets (service animals allowed)
- Recommended to arrive 30 minutes before showtime
- Age restrictions vary by performance
- Children under 3 typically not admitted
- Some shows may require all attendees to have a ticket
- Parental discretion advised for mature content performances