- Main Box Office: (515) 244-2011
- General Venue Information: (515) 247-5100
- Located at main box office entrance
- Valid photo ID required for pickup
- Ticket holder must be present
- Pickup available 1 hour before event start time
- On-site parking available
- Nearby street parking
- Parking rates vary by event
- Some events offer pre-paid parking passes
- Recommended to arrive 45-60 minutes early
- ADA compliant seating
- Wheelchair accessible spaces
- Companion seating available
- Assistive listening devices upon request
- Located on multiple levels of venue
- No outside food or beverages
- Clear bag policy in effect
- No weapons permitted
- Professional cameras/recording equipment restricted
- Must have valid ticket for entry
- Age restrictions vary by event
- Children under 2 typically free if seated on parent's lap
- Some events may require all attendees to have a ticket
- Parental guidance recommended for age-appropriate events
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