- Main reception: +32 89 65 44 90
- Administrative office: +32 89 65 44 91
- Located at main reception desk
- Tickets must be collected 30 minutes before event start
- Valid photo ID required for ticket pickup
- Electronic ticket confirmation necessary
- Free on-site parking available
- Designated disabled parking spots near entrance
- Bicycle parking racks provided
- Public transportation stop nearby
- Wheelchair accessible venues
- Designated seating areas for mobility-impaired visitors
- Elevator access to all levels
- Assistive listening devices available upon request
- No outside food or drinks
- Photography permitted in public areas
- Pets not allowed (except service animals)
- Smoking prohibited inside entire complex
- Bags subject to security check
- Children under 12 must be accompanied by adult
- Child-friendly exhibitions and areas available
- Stroller parking provided
- Family restrooms on premises
