- Main venue number: +52 55 5447 5000
- Box office: +52 55 5533 6500
- Located at main entrance box office
- Valid government-issued photo ID required
- Pickup available 1 hour before event start time
- Original ticket purchase confirmation required
- On-site underground parking available
- Capacity for approximately 500 vehicles
- Rates: 50-100 Mexican Pesos per entry
- Valet parking service offered for premium ticket holders
- Designated wheelchair accessible sections
- Companion seating available
- Elevators to all levels
- Accessible restrooms
- Sign language interpretation upon request
- No outside food or drinks
- No professional cameras or recording equipment
- Age restrictions may apply depending on event
- Security screening at entrance
- Business casual to semi-formal attire recommended
- Children under 5 typically not permitted
- Children 5-12 must have adult supervision
- Some family-friendly events have specific age guidelines
- Infant/child ticket pricing varies by event
