- Main Box Office: (847) 635-6601
- Ticketmaster Customer Service: (800) 745-3000
- Located at main box office entrance
- Attendees must present valid photo ID
- Pickup available 2 hours before event start time
- Requires original confirmation or order number
- On-site parking available
- Parking fees range $15-$25 depending on event
- Multiple lots surrounding venue
- Accessible parking near main entrances
- Carpooling recommended for large events
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Elevator access to all levels
- Must be purchased through venue's accessibility coordinator
- No outside food or beverages
- Clear bag policy enforced
- Valid photo ID required for age-restricted events
- No professional camera equipment
- No re-entry once leaving venue
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content shows
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