- Main Box Office: (515) 244-2247
- General Venue Information: (515) 564-8000
- Located at main entrance box office
- Valid photo ID required for pickup
- Tickets available 1 hour before event start time
- Unclaimed tickets released 30 minutes before event begins
- On-site parking available
- Dedicated lots surrounding Iowa Events Center
- ADA accessible parking near main entrances
- Typical parking fee: $10-$15 per vehicle
- Street parking also available in nearby downtown area
- Wheelchair accessible spaces
- Companion seats next to wheelchair locations
- Elevators to multiple levels
- Assistive listening devices available
- Service animal friendly
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- No professional camera equipment
- Smoking only in designated outdoor areas
- Must have valid ticket for entry
- Children under 2 typically free with paid adult ticket
- Children 2-12 often require child/youth ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events