- Main Box Office: (815) 338-5300
- Administrative Office: (815) 338-0303
- Available day of performance
- Must be picked up 1 hour before show time
- Valid photo ID required for pickup
- Name of ticket purchaser must match ID
- Free public parking adjacent to venue
- Street parking available on Woodstock Square
- Handicap parking spaces located near main entrance
- Parking lot lit for evening performances
- Wheelchair accessible seating on main floor
- Companion seats available next to accessible spaces
- Assistive listening devices provided
- Service animals welcome
- No outside food or drinks
- Photography/recording prohibited during performances
- All patrons require a ticket, regardless of age
- Business casual attire recommended
- Children 5 and older permitted
- Children under 5 not recommended for most performances
- Mature content shows have specific age restrictions
- Booster seats available upon request
