- Main Office: (315) 786-25464
- Event Information: (315) 785-7910
- Located at Main Arena Entrance
- Valid Photo ID Required for Pickup
- Ticket Pickup Available 1 Hour Before Event Start
- Online Ticket Confirmation Recommended
- Free Parking Available On-Site
- Designated Handicap Parking Near Main Entrance
- Gravel and Paved Parking Areas
- Recommended Early Arrival for Large Events
- Wheelchair Accessible Seating Sections
- Companion Seats Adjacent to Wheelchair Spaces
- Elevator Access to Upper Levels
- ADA Compliant Facilities
- No Outside Food or Beverages
- No Smoking Inside Venue
- Bags Subject to Search
- Appropriate Attire Required
- Respectful Behavior Mandatory
- Children Under 12 Must Be Accompanied by Adult
- Some Events May Have Specific Age Restrictions
- Infants/Toddlers May Require Ticket for Certain Performances
- Family-Friendly Environment Maintained
