- Main Line: (604) 899-7328
- Box Office: (855) 985-5000
- Located at main box office entrance
- Valid government-issued photo ID required
- Ticket pickup available 1 hour before event start time
- Can be retrieved by original ticket purchaser or authorized representative
- Adjacent parkades available
- Street parking in downtown Vancouver
- Nearby public parking lots
- Average parking rates: $10-$25 depending on event
- Some parking discounts for event ticket holders
- Wheelchair accessible seating throughout venue
- Companion seats available
- Elevators to all levels
- Accessible restrooms on multiple levels
- Staff assistance available upon request
- No outside food or beverages
- Clear bag policy for most events
- No professional cameras without media credentials
- Valid ticket required for entry
- No re-entry once exiting venue
- Children under 2 typically free on lap
- Children 3+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events