- Main Office: (214) 421-5141
- Visitor Information: (214) 421-5142
- Located at main entrance
- Valid photo ID required
- Tickets can be picked up 30 minutes before museum opening
- On-site parking available
- Parking fee: $5 per vehicle
- Handicap parking spaces near museum entrance
- Street parking also available
- Wheelchair accessible throughout entire museum
- Elevators available to all floors
- Assistive listening devices provided
- Wheelchair and mobility device rentals available
- No food or drinks inside exhibit areas
- Photography permitted without flash
- Large bags must be checked at front desk
- Professional cameras require prior permission
- Quiet and respectful behavior expected
- Children under 12 must be accompanied by adult
- Stroller parking available
- Kid-friendly exhibits with interactive displays
- Suggested minimum age: 6 years old
- Free admission for children under 5