- Main Box Office: (585) 424-7260
- Administrative Office: (585) 424-7300
- Available for all performances
- Must be picked up 30 minutes before show time
- Valid photo ID required for pickup
- Can be held under purchaser's last name
- Free parking lot adjacent to venue
- Designated handicap parking spaces near entrance
- Street parking available on nearby Innovation Square
- Recommended to arrive 30 minutes early for parking
- Wheelchair accessible seating in multiple locations
- Companion seats available next to accessible spaces
- Assistive listening devices provided
- Service animal friendly
- No outside food or drinks
- No smoking inside venue
- Photography/recording prohibited during performances
- Late seating during intermission only
- Recommended attire is business casual
- Children 5 and under not permitted
- Children 6-12 must be accompanied by adult
- Recommended age limits vary by performance type
- No infant or toddler admission for evening shows
