- Main Venue Contact: (434) 793-5600
- Box Office: (434) 793-5610
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved up to 1 hour before event start time
- Tickets held under purchasing name
- Free parking available on-site
- Designated accessible parking near main entrance
- Well-lit parking areas
- Parking lot shared with Caesars Virginia complex
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- Assistive listening devices available
- No outside food or beverages
- No weapons permitted
- No recording devices during performances
- Professional cameras prohibited
- Age restrictions may apply depending on event
- Children under 3 typically not admitted
- Children 3-12 must be accompanied by adult
- Some events may have specific age recommendations
- Ticket prices vary by age for family-friendly shows
