- Main Box Office: (804) 612-1900
- General Venue Inquiries: (804) 612-1901
- Located at main entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be transferred to another person with proper identification
- On-site parking lot available
- Street parking in surrounding downtown Richmond area
- Nearby public parking garages
- Some metered street parking
- Rates vary: $5-$15 depending on event
- Wheelchair accessible sections
- Companion seats available
- Elevators to all levels
- ADA compliant restrooms
- Staff trained to assist guests with disabilities
- No outside food or beverages
- No large bags or backpacks
- Valid ID required for age-restricted events
- No re-entry once inside venue
- Photography/recording may be restricted
- Age restrictions vary by event
- Children under 3 typically not permitted
- Some all-ages shows available
- Parental guidance recommended
- Ticket required for children over 2 years old
