- Main Box Office: (815) 727-6660
- General Inquiries: (815) 722-6060
- Available day of event at main box office
- Valid Photo ID required for pickup
- Tickets can be collected 1 hour before event start time
- Electronic ticket confirmation recommended
- On-site parking lot available
- Free parking for ticket holders
- Designated handicap parking near venue entrance
- Street parking also permitted in adjacent areas
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- Assistive listening devices upon request
- No outside food or beverages
- Valid ticket required for entry
- No recording devices
- No weapons permitted
- Professional cameras prohibited
- Children under 12 must be accompanied by adult
- Age restrictions vary by specific event
- Some events 18+ or 21+ only
- Infant/toddler policy depends on event type
