- Main Box Office: (216) 481-9411
- Administrative Office: (216) 525-1600
- Available for all ticketed events
- Pick up at main box office with valid photo ID
- Tickets can be claimed starting 1 hour before event start time
- Must match name on original ticket purchase
- Street parking available
- Limited on-site parking lot
- Nearby public parking garages within 2-3 blocks
- Recommended to arrive 30-45 minutes early for parking
- Wheelchair accessible main floor
- Designated accessible seating areas
- Companion seats available
- Advanced reservation recommended
- ADA compliant restrooms
- No outside food or beverages
- No professional cameras or recording equipment
- Valid ID required for age-restricted events
- No re-entry once inside venue
- Bags subject to search
- Age restrictions vary by event
- Most shows 18+ or 21+
- Children under 12 typically require adult accompaniment
- Some all-ages events available
- Recommended to check specific event details
