- Main box office: +52 (777) 312-1616
- Administrative office: +52 (777) 312-7890
- Available at main box office
- Valid government-issued ID required for pickup
- Tickets must be claimed at least 1 hour before performance start time
- Limited street parking available
- Nearby public parking lot within 2 blocks
- Recommended to arrive early for parking
- Some nearby restaurants offer validated parking
- Wheelchair accessible seating
- Designated spaces on ground floor
- Companion seats available
- Advanced reservation recommended for accessible seats
- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- Late arrivals may be seated at intermission
- Children under 6 not recommended
- Children 6-12 must be accompanied by adult
- Recommended for performances suitable for family audiences
- Booster seats available upon request
