- Main Switchboard: +27 11 510 7000
- Box Office: +27 11 510 7026
- Collect tickets at box office with valid ID
- Reservation reference number required
- Arrive at least 45 minutes before performance
- Photo ID must match ticket purchase name
- Free parking available at Montecasino complex
- Secure, well-lit parking areas
- Designated disabled parking near entrance
- Parking attendants on duty
- Complimentary valet parking for premium ticket holders
- Wheelchair accessible venues
- Reserved spaces for patrons with disabilities
- Companion seats available
- Accessible restrooms
- Staff trained to assist guests with special needs
- No outside food or drinks
- No photography during performances
- Late seating during intermission only
- Dress code: Smart casual
- Mobile phones must be silenced
- Age restrictions vary by performance
- Children under 6 generally not permitted
- Mature content shows 16+ years
- Family-friendly shows may have specific child ticket rates
- Babes-in-arms policy depends on specific performance
