- Main Box Office: (217) 333-5000
- General Venue Information: (217) 333-1920
- Located at main entrance box office
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Ticket holder must be listed on reservation
- Multiple parking lots surrounding venue
- ADA designated parking available
- Event parking rates: $10-$20
- Prepaid parking passes available online
- Street parking in nearby University campus areas
- Located on multiple levels
- Wheelchair accessible spaces
- Companion seats adjacent to wheelchair locations
- Assistive listening devices available
- Service animal friendly
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- Valid ticket required for entry
- No re-entry once exiting venue
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have age restrictions
- Parental discretion advised for mature content events
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