- Main venue contact: (210) 207-8500
- Event booking: (210) 207-8501
- Administrative office: (210) 207-8502
- Located at main entrance lobby
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Tickets can be retrieved by original purchaser or authorized representative
- On-site parking available
- Designated handicap parking near main entrance
- Street parking in surrounding area
- Parking fees may apply during special events
- Recommended to arrive 30-45 minutes early
- Wheelchair accessible spaces
- Companion seating available
- Elevators to all levels
- Assistive listening devices provided
- ADA compliant entrances and restrooms
- No outside food or beverages
- No smoking inside venue
- Professional cameras/recording equipment require prior approval
- Bag size limited to 12x12 inches
- Must present valid ticket for entry
- Children under 12 must be accompanied by adult
- Age restrictions vary by event
- Some events may have minimum age requirements
- Infant/toddler seating guidelines depend on specific performance
