- Main Box Office: (214) 421-2700
- General Venue Information: (214) 421-2850
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be claimed 1 hour before event start time
- Tickets must be claimed at least 30 minutes before event begins
- Onsite parking available
- Typical rate: $10-$15 per vehicle
- Street parking in nearby downtown Dallas areas
- Rideshare drop-off/pickup zone available
- Wheelchair accessible sections
- Companion seats available next to accessible spaces
- Assistive listening devices provided
- ADA compliant restrooms and facilities
- No outside food or beverages
- Bags subject to security check
- Must be 18+ for most events (some all-ages shows)
- No professional cameras or recording equipment
- Valid government-issued ID required
- Age restrictions vary by event
- Children under 12 typically require adult accompaniment
- Some shows may be 16+ or 21+
- Infant/toddler policies depend on specific event type
