- Main venue contact: (214) 421-2021
- Event information line: (214) 421-2020
- Located at main box office entrance
- Valid photo ID required for pickup
- Opens 90 minutes before event start time
- Tickets can be retrieved by name or confirmation number
- On-site parking available
- Street parking in surrounding area
- Nearby parking lots and garages
- Recommended to arrive early for best parking options
- Some events may have designated rideshare/drop-off zones
- ADA compliant venue
- Wheelchair accessible areas
- Companion seating available
- Assistive listening devices upon request
- Ground floor and elevator access
- No outside food or beverages
- Valid ID required for age-restricted events
- Clear bag policy may be in effect
- No professional cameras without media credentials
- No re-entry once exiting venue
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some events may be 18+ or 21+
- Specific event guidelines take precedence