- Main reception: +52 55 5573 6800
- Box office: +52 55 5573 6801
- Located at main box office
- Valid government-issued photo ID required
- Tickets must be claimed at least 30 minutes before event start time
- Unclaimed tickets may be released 15 minutes prior to performance
- On-site parking available
- Designated visitor parking lot
- Limited spaces, arrive early recommended
- Parking fees may apply
- Secure, monitored parking area
- Wheelchair accessible spaces
- Companion seating available
- Accessible restrooms
- Elevator access to all levels
- Advanced reservation recommended for special needs
- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire suggested
- Late arrivals may be seated at venue's discretion
- No pets allowed (service animals exempt)
- Children 6 and older permitted
- Children under 6 not recommended for formal performances
- Child ticket prices may differ from adult rates
- Parental discretion advised for content complexity
