- Main Number: (833) 586-9459
- Casino Information: (845) 807-2500
- Hotel Reservations: (833) 586-9459
- Located in main casino lobby
- Open during casino operating hours
- Valid photo ID required for ticket pickup
- Tickets can be retrieved up to 30 minutes before event start
- Free parking for all guests
- Dedicated parking lots for casino, hotel, and event center
- Valet parking available
- Well-lit and monitored parking areas
- Accessible parking spaces near main entrances
- Wheelchair accessible throughout facility
- Designated accessible seating in event center
- Elevator access to all levels
- Companion seating available
- ADA compliant restrooms
- Must be 21+ to enter casino
- Proper attire required
- No outside food or drinks
- No recording devices in gaming areas
- Valid government-issued photo ID mandatory
- No children allowed in casino or gaming areas
- Children under 16 not permitted in certain restaurant areas after 9:00 PM
- Family-friendly areas available in hotel and restaurant sections
- Childcare services not provided on-site