- Main Box Office: (256) 533-5505
- General Venue Information: (256) 533-4100
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before event start
- Can be retrieved by purchaser or authorized representative
- On-site parking available
- Dedicated parking lots surrounding venue
- Handicap parking near main entrance
- Typical parking fee: $5-$10 per vehicle
- Some events may have pre-paid parking options
- Wheelchair accessible seating throughout arena
- Companion seats available next to wheelchair spaces
- Elevators and ramps for easy navigation
- Assistance available for patrons with disabilities
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Appropriate attire required
- Children under 3 typically free on lap
- Children 3+ require ticket for most events
- Some events may have specific age restrictions
- Parental discretion advised for mature content performances