- Main Box Office: (956) 843-4000
- Administrative Office: (956) 843-4001
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets can be retrieved 1 hour before event start time
- Original purchaser must be present or provide authorization
- On-site parking available
- General parking: $10 per vehicle
- Handicap parking near main entrance
- Carpooling recommended during high-attendance events
- Wheelchair accessible seating locations
- Companion seats available adjacent to wheelchair spaces
- Service animal friendly
- Assistive listening devices available upon request
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Valid ticket required for entry
- No re-entry once exiting venue
- Children under 3 typically free if seated on parent's lap
- Children 3 and older require full-price ticket
- Recommended age limits may vary by specific event
- Parental discretion advised for late-night or mature content events
