- Main Office: +44 0300 300 1210
- Box Office: +44 0300 300 1210
- Tickets can be collected 1 hour before event start time
- Valid photo ID required for pickup
- Name on booking must match identification
- On-street parking available around Abbey Close
- Nearest public car park: County Square (5-minute walk)
- Limited disabled parking directly at venue
- Parking charges may apply
- Designated wheelchair spaces
- Companion seats available
- Wheelchair access via main entrance
- Hearing loop system installed
- Ground floor and first-floor accessibility
- No outside food or drinks
- No smoking on premises
- Photography may be restricted during performances
- Bags subject to security check
- Recommended to arrive 30 minutes before event start
- Age restrictions vary by event
- Children under 12 must be accompanied by adult
- Some events may have specific age recommendations
- Infant/booster seats available upon request
