- Main Box Office: (860) 862-7163
- General Information: (860) 862-7000
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive minimum 1 hour before event start time
- Electronic and paper ticket verification
- Free parking available on casino complex grounds
- Multiple parking garages and surface lots
- Accessible parking near main arena entrance
- Complimentary valet parking for premium ticket holders
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Elevators and ramps throughout venue
- Special accommodations by advance request
- No outside food or beverages
- Clear bag policy enforced
- No weapons
- No professional cameras without media credentials
- Age restrictions may vary by event
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age recommendations
- Parental discretion advised for mature content events
