- Main Office: +49 331 6009360
- Ticket Hotline: +49 331 6009361
- Located at main entrance
- Valid government-issued ID required
- Ticket pickup available 1 hour before event start
- Name on ticket must match ID
- On-site parking available
- Capacity for approximately 250 vehicles
- Parking fee: €5 per event
- Disabled parking near main entrance
- Designated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Elevator access to all levels
- Clear signage for accessibility routes
- No outside food or drinks
- Security screening at entrance
- No professional cameras without permission
- No smoking inside venue
- Valid ticket required for entry
- Children under 6 generally not admitted
- Children 6-12 must be accompanied by adult
- Some events may have specific age restrictions
- Proof of age might be required
