- Box Office: (502) 583-4555
- Main Venue: (502) 583-3333
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved 1 hour before event start time
- Tickets must be claimed at least 30 minutes prior to show
- On-site limited parking available
- Street parking in downtown Louisville
- Nearby public parking garages
- Rates typically range $5-$15 depending on event
- Rideshare drop-off/pickup recommended
- ADA compliant venue
- Wheelchair accessible seating
- Companion seats available
- Elevators to most levels
- Must be requested in advance when purchasing tickets
- No outside food or beverages
- No recording devices during performances
- Professional cameras prohibited
- Doors typically open 30-45 minutes before showtime
- No refunds or exchanges
- Age restrictions vary by event
- Most shows 18+ or 21+
- Children under 5 typically not permitted
- Mature content shows may have stricter age limits
- ID required for age verification
