- Main venue: (865) 215-8700
- Box Office: (865) 215-8701
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be retrieved by original purchaser or authorized representative
- On-site parking available
- Approximate 1,500 parking spaces
- Handicap parking near main entrance
- Parking fees range $10-$20 depending on event
- Some street parking in surrounding downtown area
- Wheelchair accessible seating sections
- Companion seats available
- Located on multiple levels
- Advanced reservation recommended
- Designated elevators for mobility access
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras
- No weapons
- No smoking inside venue
- Valid ticket required for entry
- Children under 2 typically free if seated on parent's lap
- Children 3+ require full-price ticket
- Some events may have specific age restrictions
- Parental guidance recommended for mature content events
