- Main Office: (515) 987-6543
- Event Booking: (515) 987-6544
- Box Office: (515) 987-6545
- Located at main entrance box office
- Open 2 hours before event start time
- Valid photo ID required for pickup
- Prepurchased tickets can be retrieved
- On-site parking lot with 500+ spaces
- Standard parking: $10 per vehicle
- Handicap parking near main entrance
- Carpooling recommended for large events
- Wheelchair accessible seating available
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- ADA compliant facilities
- No outside food or beverages
- Bags subject to search
- No smoking inside venue
- Professional cameras/recording equipment prohibited
- Must be 18+ for certain events
- Children under 3 typically free (lap seating)
- Children 4-12 often require child ticket
- Parental discretion advised for mature content events
- Some events may have specific age restrictions
