Hard Rock Live Orlando

- Main Box Office: (407) 351-5483
- General Information: (407) 363-5550

- Located at main box office entrance
- Valid government-issued photo ID required for pickup
- Can be retrieved 1 hour before event start time
- Purchaser or authorized representative can collect tickets

- Complimentary parking available at Universal CityWalk
- Designated handicap parking spaces
- Parking lot opens 2 hours before event start
- Valet parking may be available for select events

- Wheelchair accessible seating
- Companion seats available
- Must be purchased through venue's accessibility services
- Advance notice recommended for special accommodations

- Age restrictions vary by event
- No outside food or beverages
- No professional cameras or recording devices
- Clear bag policy enforced
- Valid ID required for entry

- Children under 3 typically not permitted
- Age 3+ generally requires a ticket
- Some family/children shows may have different guidelines
- Parental discretion advised for mature content events